Privacy Policy

At flyingmachine.com.au, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and store information when you visit our website, submit an enquiry, or communicate with us about air cargo, freight, logistics, transport services, and related content.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

flyingmachine.com.au is a website that publishes information and resources related to Australian air cargo, air freight, logistics planning, cargo handling, freight transport, shipping documentation, and related supply chain topics.

2. Information We Collect

We may collect personal information and technical data, including:

Personal Information

Name
Email address
Phone number
Business name
Information you provide in contact forms, email messages, or enquiries

Website Usage Information

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
Date and time of visit

Communication Information

If you contact us, we may keep records of your messages, including email correspondence and enquiry details, to help us respond and improve our services.

3. How We Collect Information

We may collect information when you:

Visit flyingmachine.com.au
Fill out a contact form
Send an email enquiry
Subscribe to updates (if available)
Interact with website features
Accept cookies through your browser settings

We may also collect data automatically through cookies, analytics tools, and server logs.

4. How We Use Your Information

We may use your information to:

Respond to enquiries and communication requests
Provide information about air cargo and freight-related topics
Improve website content, structure, and user experience
Monitor website performance, security, and traffic trends
Detect spam, fraud, abuse, or unauthorized access
Comply with legal obligations under applicable Australian laws and regulations

We do not sell your personal information to third parties.

5. Cookies and Analytics

flyingmachine.com.au may use cookies and similar technologies to improve website functionality and understand how visitors use the site.

Cookies may be used for:

Basic site functionality
Performance monitoring
Traffic measurement
Analytics and reporting

We may use third-party analytics services such as Google Analytics or similar tools to understand user behavior, page performance, and traffic sources.

You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

6. Third-Party Links

This website may contain links to third-party websites, platforms, or services, including freight providers, logistics resources, airports, airlines, customs information pages, and industry references.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before submitting personal information.

7. Data Sharing and Disclosure

We may share information only where necessary, including:

With service providers who support website hosting, analytics, security, or communication systems
If required by law, court order, or regulatory request
To protect our legal rights, website users, or systems
In connection with a business transfer, merger, or sale (if applicable)

Any third-party service providers are expected to handle data responsibly and only for the purpose of providing services to us.

8. Data Storage and Security

We take reasonable steps to protect personal information from:

Misuse
Interference
Loss
Unauthorized access
Modification
Disclosure

However, no website, server, email system, or internet transmission method is completely secure. While we take practical security measures, we cannot guarantee absolute security.

9. Retention of Information

We keep personal information only for as long as needed to:

Respond to enquiries
Maintain records
Meet legal, tax, or compliance obligations
Resolve disputes
Enforce our terms

When information is no longer required, we may delete or de-identify it where appropriate.

10. Your Rights and Choices

Depending on applicable law, you may have rights to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information (where legally permitted)
Withdraw consent for certain communications

To make a privacy-related request, please contact us using the details provided on our Contact page.

11. Children’s Privacy

flyingmachine.com.au is not intended for children under 16 years of age. We do not knowingly collect personal information from children through this website.

If you believe a child has provided personal information, please contact us so we can remove it where appropriate.

12. International Users

This website is operated in connection with content focused on Australia. If you access the site from outside Australia, your information may be processed and stored in Australia or in locations where our service providers operate.

By using the site, you understand that data protection laws may differ between countries.